Last updated on 08-07-2025 18:34:36

At Gringotts Labs Private Limited, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use HotIntent.com.

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1. Information We Collect

When you use our platform, we may collect the following types of data:

• Personal Information: Name, email address, phone number (if provided), billing details.

• Account & Usage Data: Login credentials, IP address, browser type, time zone, and how you interact with the product.

• Payment Information: Processed securely by third-party providers (e.g., Stripe, Razorpay). We do not store your full credit card details.

• Cookies & Tracking: We use cookies and analytics tools (like Google Analytics) to understand user behavior and improve our product.

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2. How We Use Your Information

We use the data we collect for the following purposes:

• To provide and maintain the HotIntent platform

• To improve user experience and product performance

• To communicate important updates, product changes, or promotions

• To process transactions and subscription billing

• To detect and prevent fraudulent or unauthorized activity

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3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share limited data with trusted third-party services strictly for:

• Payment processing

• Cloud hosting and infrastructure (e.g., AWS, Vercel)

• Customer support and email communication

• Legal obligations, if required by law or in response to a valid legal request

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4. Data Security

We implement industry-standard security measures (including HTTPS, encryption, and access controls) to protect your data. However, no online service can guarantee absolute security.

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5. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data

• Request data portability

• Withdraw consent at any time

To exercise these rights, contact us at privacy@hotintent.com.

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6. Data Retention

We retain your data as long as your account is active or as needed to comply with legal, regulatory, or business obligations. You can request full deletion of your data after account termination.

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7. Children’s Privacy

HotIntent is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date and notify users via email or dashboard alert if the changes are significant.

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9. Contact Us

For questions, concerns, or requests related to this policy, please email us at privacy@hotintent.com.